HP Enterprise
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Dolibarr
PrestaShop1400 Nivelles –
Mixity SRL | Allée de la Cense du Colombier 21, 1400 Nivelles,
: BE 0864.865.856 | : 0864865856
: +32 (0)78 05 02 68 | : info@mixity.be
Allée de la Cense du Colombier 21 – 1400 Nivelles
+32 78 050 268 · +32 78 050 269 · info@mixity.be
BE 0864.865.856 – Nivelles · : BE69-0682-4595-8378 (Belfius) – : GKCCBEBB
A single contact, a transparent package, zero surprises.
Three clear monthly packages. Each package includes up to 5 users, a dedicated technician and regular on-site visits.
Choose the level that suits you
All our packages are monthly and transparent. Use the simulator below to see your actual price based on your team size.
- ¼ day on-site each month (2 h)
- Monthly OS & application updates
- Managed antivirus on each workstation
- Backup strategy setup
- Email support (9am-5pm)
- Dedicated technician, always the same person
- Clear monthly summary report
- -3% on all services outside packages
- Everything in Essential, plus:
- ½ day on-site each month (4 h)
- Managed firewall + advanced EDR on each workstation
- 24/7 server and network monitoring
- Quarterly backup restoration test
- Monthly face-to-face review
- Extended email and phone support (8am-6pm)
- -5% on all services outside packages
- Everything in Pro, plus:
- 1 day on-site per month (8 h)
- Part-time CTO (½ day strategy)
- ~15 h / quarter for evolution projects
- Annual security audit + MFA + tested DRP
- Quarterly steering committee at your site (2 h)
- Priority SLA + evenings/weekends
- -8% on all services outside packages
All prices are monthly, excl. VAT. Commitment limited to first quarter, then cancellable with 2 months' notice.
What's included in each package?
Exact details of what's covered by each package, category by category. Complete transparency.
| Service | Essential | Pro | Premium |
|---|---|---|---|
| Infrastructure & Maintenance | |||
| OS & Application PatchingCritical updates | |||
| Antivirus ManagementEndpoint protection | |||
| Proactive Remote MaintenanceRemote maintenance with alerts | Option | ||
| Print Fleet Management | Option | ||
| Network Management (switches, Wi-Fi) | |||
| Cybersecurity | |||
| Advanced Endpoint Protection (EDR) | |||
| Access Management & MFAQuarterly rights review | Option | ||
| User Security AwarenessPhishing campaigns + micro-training | Option | ||
| Annual Security AuditWith remediation plan | Option | ||
| Backup & Continuity | |||
| Automated BackupsDaily verified backup | |||
| Restoration Tests | |||
| Disaster Recovery Plan (DRP)Documented and tested annually | Option | ||
| Supervision & Monitoring | |||
| Backup Monitoring | |||
| Server & Network Supervision 24/7 | |||
| User Workstation SupervisionStatus, software compliance | |||
| User Support (Helpdesk) | |||
| Email SupportEssential: 9am-5pm · Pro: 8am-6pm · Premium: SLA ≤ 8 h | |||
| Phone SupportEssential: 9am-5pm · Pro: 8am-6pm · Premium: 8am-6pm | |||
| On-site Time IncludedEssential: 2 h · Pro: ½ day · Premium: 1 day | 2 h / month | ½ day / month | 1 day / month |
| After-hours SupportEvenings and weekends (emergencies) | |||
| Steering & Strategy | |||
| Monthly Reporting | |||
| Monthly Client ReviewFace-to-face with recommendations | |||
| Quarterly Steering CommitteeReview, roadmap, decisions | |||
| Part-time CTO½ day / month: IT roadmap | |||
| Small Evolution Projects~15 h / quarter included | |||
| Account Management | |||
| Dedicated ContactDedicated technician, always the same | |||
| Up-to-date IT Inventory | |||
| Onboarding / OffboardingProcedure + security checklist | Option | ||
All packages include up to 5 users. Beyond that: + {ess_extra} € / {pro_extra} € / {prem_extra} € per additional user.
What you'll always find at Mixity
A local IT partner who knows your offices, your servers and your colleagues — not a ticket in a queue somewhere else.
View packagesA dedicated technician
The same trusted person, who knows your offices, your servers and your team by name.
Regular and scheduled on-site visits
Not just when things break. Planned visits to anticipate problems, not just react to them.
One number to call
One person answers. No long transfers, no need to re-explain everything.
Transparent billing
Monthly, with no commitment beyond the first six months. No hidden fees, no year-end surprises.
Simple upgrades
Need to step up a level? Just upgrade your package, no migration fees or paperwork.
Frequently asked questions
Need to clarify?
A 20-minute chat is enough to understand your needs and propose the right package. No commitment, no sales pitch.
Book a meeting View all our services